Products and ordering
What products are available online?
The online catalog includes ceramic mugs, flower vases, canvas wall art, and dresses. Browse all current listings on the Shop page.
How do I choose a size, style, or other option?
Available choices appear directly on the product page. Select every required option before adding the item to your cart, and review the product description for item-specific details.
Are the product photos and prices current?
Each active product page displays its current gallery, available choices, and price. If a selection changes the price, the product page updates the amount for that selection.
Shipping, returns, and cancellations
Where can I find shipping information?
See the Shipping Policy for processing, delivery, tracking, and address information.
What is the return policy?
Eligibility depends on the item and its condition. Review the complete Returns & Refunds Policy before ordering.
Can I cancel an order?
Cancellation timing and eligibility are explained in the Cancellation Policy. Contact us promptly if you need help with an order.
Store and support
Where is Rickel’s Mercantile located?
28 N Main St, Omak, WA 98841, United States.
How can I ask a question?
Use the Contact page and include the product name plus the size or option you are considering.