Last updated: October 28, 2026
Find your tracking information
When tracking is available, it may be sent to the email address used at checkout and shown under My Account → Orders. Use the carrier link provided in the shipping confirmation.
Allow time for the first scan
A shipping notice can be created before the carrier completes its first physical scan. Tracking may require up to 48 hours to begin updating after dispatch.
Delayed or delivered scans
Carrier estimates are not guarantees. If tracking has not updated for an extended period, contact us with the order number. If the parcel is marked delivered, first check the delivery area, household members, neighbors, building staff, and carrier notices.
Get help
Email contact@rickelsmercantileomak.com with the order number and checkout email address, or call +1 509-631-0290. Never send complete payment-card information.