Last updated: October 28, 2026
This Privacy Policy explains how Rickel’s Mercantile handles information when visitors use rickelsmercantileomak.com, contact the store, create an account, or place an order.
Information we collect
- Contact details such as name, email, phone number when provided, billing address, and shipping address.
- Order information such as selected items, prices, condition acknowledgments, payment status, shipping status, returns, and support messages.
- Account information and preferences when a customer creates an account.
- Technical data such as IP address, browser, device type, operating system, referring page, pages viewed, cookies, and security logs.
- Information voluntarily submitted through email, phone, forms, reviews, or other communications.
How information is used
We use information to operate the website, display and fulfill orders, process payment status, calculate shipping and taxes, provide customer support, prevent fraud, maintain security, improve site performance, comply with legal obligations, and enforce store policies.
Payment and service providers
Enabled payment providers process payment credentials under their own privacy terms. We may share necessary information with hosting, ecommerce, fraud-prevention, analytics, email, accounting, shipping, carrier, and professional-service providers. Providers receive information only as reasonably needed for the service or legal requirement.
Cookies
The website may use essential cookies for sessions, carts, account access, checkout, security, and preferences. Analytics or marketing technologies, if enabled, may use additional identifiers. Browser settings can limit cookies, but essential shopping functions may stop working.
Retention and security
Information is retained as reasonably necessary for orders, support, accounting, fraud prevention, disputes, legal compliance, and system backups. We use reasonable administrative and technical safeguards, but no internet transmission or storage system is guaranteed to be completely secure.
Your choices
Subject to applicable law, customers may request access, correction, or deletion of certain personal information. Some records must be retained for legal, tax, fraud-prevention, or transaction purposes.
Children
The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Contact
Email privacy questions to contact@rickelsmercantileomak.com or write to Rickel’s Mercantile, 28 N Main St, Omak, WA 98841, United States.